I had the recent experience of interacting with a representative of FPL that reassured me of a good relationship in the making. It is easy to forget that a seemingly faceless giant such as FPL is made up of people in our community that share the same sentiments as we do about our community and its future. I saw a nicer, gentler side to the giant.
I would like to commend FPL for the good work they do in our community. Working on such projects as Habitat for Humanity also adds value to our community.
I am a firm believer in: Praise in public, reprimand in private. ;-)